If you’re looking to buy a second-hand item, get cheap prices on household products, or shop from an independent third-party seller, there’s probably one website that immediately comes to mind: eBay. Founded as one of the first online marketplaces where users could sell their own products, eBay has gone from strength to strength ever since […]
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They say knowledge is power, and that’s certainly true for aspiring Amazon third-party sellers. Amazon is one of the most popular online marketplaces worldwide, with a whopping revenue generation of $470 billion in 2021. Originally founded as an online bookstore, Amazon is now home to nearly every eCommerce category imaginable and millions of third-party sellers. […]
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Whether you’re just getting started or looking to make a change, choosing the right ecommerce software solution can have a lasting impact on the success ... Read more
No matter what industry you’re in, you’re being measured against the best customer experience a consumer has had. Seems like a lot of pressure, right? Well, it is! Because 73% of consumers say customer experience plays a key role in their purchasing decisions. What Exactly is eCommerce Customer Experience? Customer experience is the perception customers […]
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Data is the secret ingredient to an online seller’s sustained success. Every business has access to data—but it’s what you do with it that sets you aside from the rest. The data from customer experience, in particular, has come to the fore of every business in recent years. It acts as the foundation of customer […]
The post 4 Customer Support Metrics That Will Drive Growth in 2023 appeared first on eDesk | Faster, smarter customer support software for eCommerce.
Setting up an eCommerce business is simple enough; however, growing your eCommerce business requires a solid strategy. If you’re looking to grow your store into a successful business that brings in significant revenue, you’ll need to implement some proven growth techniques. The secret to a successful business of any kind lies in freeing up the […]
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