What should you consider when choosing the best Live Chat apps for BigCommerce? Picture this. Your customer services teams are struggling to keep up with helping a huge volume of customers contacting your business, your propensity to call (PTV) rates are going through the roof, and most of your customer-facing staff are having a pretty […]
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Before we even look at Help Scout live chat alternatives, including eDesk’s Live Chat, let’s take a step back and look at today’s communications environment with a basic question. What do today’s customers think of phone calls? Ask any millennial or member of Gen Z, and the majority may tell you that phone calls are […]
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We know our Live Chat tool is the best Zendesk messaging alternative for online sellers, and we want you to come to that conclusion too, so here’s a round up of your choices, and the pros and cons associated with each of them. Even if you’re offering a top product or service, success still requires […]
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Take a look at the Freshdesk Chat and the alternatives - and then choose eDesk's Live Chat.
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Which online marketplace should you grow your retail business with? Here are 16 of the best.
The post 13 new online marketplaces you should be selling on appeared first on eDesk | Faster, smarter customer support software for eCommerce.
eDesk’s integration with Mirakl will enable marketplace sellers to centrally manage all their customer support, at scale, in one unified inbox. eDesk, the e-commerce platform that reduces the complexity of customer support for businesses as they scale into new sales channels, announced today it has partnered with Mirakl to increase its native integrations to over […]
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Prime Day 2022, Amazon’s annual 2-day sales extravaganza will take place July 12-13th. It’s a great opportunity for you to boost your revenue, and turn new customers into loyal customers with great customer service. So you can check your operations are running efficiently this year, we’ve compiled a list of Amazon Prime Day Statistics, including […]
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A Walmart reseller can place your product in 2 ways: create a new list for a product not yet on the Walmart market, or share an existing list with other retailers for a product that is already on sale. For a seller who sells a product that is new to the market, here are some […]
The post Walmart Buy Box – what is it? How to get there? appeared first on SellerSkills.