Etsy is funding a promotion in the EU this weekend similar to one it ran last weekend in the US, Canada, and UK where it offered shoppers $5 off on purchases of at least $25 – with no limit to the number of times a buyer could use the promotion. The $5 came out of […]
Amazon said it would now display how many purchases a product has had in the past month, to the dismay of some sellers. In an announcement on Wednesday, Amazon explained: “Product listings for certain categories including health and personal care, home, and sports, will display a “sales trend” that highlights how many customers recently purchased […]
In the world of customer support, a team’s help desk is the central hub for all external communication. Along with being the way customers contact you and agents respond, it’s also generally how teams get additional insights like what issues cause the most tickets to come through and when volumes are highest. Since it plays […]
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Etsy sellers may want to add listings to their shops and get ready to promote their items – Etsy is running a massive sale this weekend, and the savings to buyers will come out of Etsy’s pocket, not sellers’. “Etsy is funding $5 off orders of $25 or more for buyers in the US, UK, […]
Brands know that Halloween is a billion dollar holiday and inboxes are about to be flooded with “No tricks just treats” Halloween email subjects, so you’re going to need an eye-catching subject line to make sure your Halloween email gets opened. Halloween is a time for celebration and a great opportunity to get creative with your emails. Whether you aim to get a little spooky or just be playful, Halloween is a time when you can really have extra fun. Use emojis, get creative with GIFs and fonts, and create emails to excite customers. To help you, we have created a list of 25 example Halloween email subject lines for your inspiration; Boo-tiful offers ending soon! Scream with excitement – Killer... Read more »
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Nothing has divided seller opinion more than eBay Promoted Listings. For some sellers, promoted listings are just an additional fee designed to fill eBay’s coffers. For others, Promoted Listings provide a valuable promotional opportunity to increase sales in a highly competitive online marketplace. So who’s right? Are eBay Promoted Listings worth it? What Are eBay Promoted Listings? eBay Promoted Listings is an advertising system designed to enhance the visibility of items in eBay search. Promoted Listings fall into two categories: Promoted Listings Standard (PLS): PLS is a cost-per-sale advertising system based on a dynamic ad rate (percentage of sale) set by the seller. The seller only pays when a sale can be attributed to an ad campaign. Promoted... Read more »
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You’ve probably heard about eBay’s tool that lets sellers enter a small amount of information (or even just an image), and have AI fill out the listing, including the descriptive fields. On Wednesday, Amazon announced an AI tool of its own that lets sellers use generative AI to simplify the listing creation process. Amazon announced […]
Are you a fan of eDesk’s new AI functionality? If so, you’ll be thrilled with our latest updates! And if you aren’t yet an eDesk AI user, our remarkable new features might just be the thing to win you over! From the cutting-edge AI Composer to new eDesk AI language localisation, we have been tirelessly […]
In the ever-evolving world of e-commerce, Amazon stands as the titan of online marketplaces. Millions of sellers compete for attention...
In 2013, Paul launched his kitchen stuff business on eBay. It took off, and Paul began looking into ways to expand his reach by selling on other popular ecommerce marketplaces, such as Amazon. But launching on multiple sales channels and managing inventory while still maintaining his core business on eBay presented a variety of challenges. […]
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eBay is letting employees use a “magical” new AI tool to automatically generate listings with only an image, and it will release it to the public in the coming months. eBay announced the new tool in a blog post on Thursday, writing: “eBay’s new magical listing tool uses artificial intelligence to extrapolate details about listings […]
What is it? In a landmark development, Shopify and Amazon are coming together to allow Shopify merchants the ability to incorporate Amazon’s ‘Buy with Prime’ feature into their stores. This collaboration allows Shopify customers to use Amazon’s payment methods during checkout, and also enjoy the benefits of Amazon’s Prime delivery and easy return system. This […]
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Sellers who drive traffic to their listings on Etsy that results in sales will qualify for a reduction in fees through a new program the company introduced on Wednesday. Etsy Share & Save is based on affiliate-marketing principles, but sellers are only rewarded for purchases of their own products. “We’ll provide participating sellers with unique […]
Halloween is a time when people let down their hair when they dress up in costumes, but retailers can catch flack for accommodating shoppers’ proclivities. Walmart recently issued a reminder to sellers to avoid listing Halloween items that are in “poor taste” on its marketplace. Per Walmart’s Prohibited Products Policy, all new sellers offering Halloween […]
Etsy is offering a new feature that lets UK sellers pay for shipping and have Royal Mail print the labels upon dropping off their packages. “Now, when you buy domestic Royal Mail shipping labels on Etsy, you can present each label’s unique QR code at any Post Office location, and they’ll print your labels for […]
eBay is displaying how long it takes a seller to respond to customer inquiries on their listing pages – and as we reported last week, it took a reader by surprise and appeared to be a test eBay was running. This week, a product manager from eBay’s “buyer experience” team responded to questions in a […]
Looking to replace Freshdesk? You’re not the only one. Despite its popularity, Freshdesk has its drawbacks, including limited customization, inadequate reporting tools, high costs, disappointing customer support, no native auto translation, no native marketplace integrations & no Smart Inbox. Thankfully, there’s a whole world of Freshdesk competitors out there, and we’ve done the legwork to […]
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Amazon updated its policy for sellers in certain categories. On Monday, the marketplace announced it was updating its image policy for adult DVDs, books, magazines, and calendars. Amazon didn’t get into details about what exactly was changing in Monday’s announcement, but rather, said it was updating the policy “to give you more information on listing […]
Understanding the landscape of integrations between customer service platforms and eCommerce solutions like Shopify is vital for any online business. You might be contemplating whether Zendesk, one of the prominent players in the customer service software market, offers seamless integration with Shopify. It’s worth noting that yes, Zendesk and Shopify can be integrated, aiming to […]
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Sometimes it feels like we’re all just one click away from being defrauded, and as we reported on June 27th, campaigns are targeting Etsy sellers with some very convincing messages. Knowing how scams work can help protect online sellers from easy-to-fall for schemes, and on Thursday, Etsy issued a warning to sellers that could prove […]