eBay announced a new program for luxury goods called “Certified by Brand,” writing in Thursday’s announcement that it was partnering directly with brands to scale their presence in the secondary market, while providing shoppers access to a wider selection of coveted and collectible luxury goods. The program is akin to eBay’s Certified Refurbished program in […]
Sellers who rely on the Postal Service to ship orders may be interested in the progress report it issued last week on its 10-year Delivering for America (DFA) plan. The report listed the DFA’s accomplishments in the first two years of the program and outlined its priorities for year 3. The progress report addressed changes […]
eBay officially announced that its new International Shipping program (EIS) has officially replaced the US Global Shipping Program (GSP) and would replace its eBay International Standard Delivery (eISD) offering by July 1, 2023. On Thursday, eBay posted an announcement on the Seller Announcement Board, telling sellers: “The new eBay International Shipping program has now officially […]
Etsy explained how it uses recommendations to help shoppers narrow down their search for special items on its platform that features over 100 million unique listings. The recommendations are ubiquitous across Etsy, according to a new post on its Code as Craft blog for developers (written by Etsy engineers), which said the recommendations are tailored […]
eBay is taking action to combat fast furniture and promote sustainable homewares by launching its ‘Better Than New Homeware’ Hub. This curated destination encourages consumers to consider pre-loved items first when updating their interiors, whether it be vintage, refurbished, or repaired furniture. The move to change consumers’ perception of second-hand furniture follows the online marketplace’s successful campaign to promote pre-loved fashion, including high-profile partnerships with reality TV stars and influencers through the sponsorship of ITV2’s Love Island. eBay Research Research from eBay UK shows that the average person refreshes their home around three times a year, but only 14% are buying more second-hand furniture now compared to two years ago. The Hub aims to make it easier for people to... Read more »
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eBay has sent an email to US sellers informing them that they will be automatically migrated to the online marketplace’s International Shipping Program before the summer. As well as opening up potentially lucrative new overseas markets, eBay’s International Shipping Program also promises to manage the tricky international returns process at no risk to the seller. How Does eBay’s International Shipping Program Work? eBay’s International Shipping programs aim to make shipping products globally as easy as delivering goods to your home market. International orders are shipped to a central US hub. Once the packages have been accepted at the hub, the sale is marked as complete, and eBay handles everything else. This includes the tricky process of managing international returns. No... Read more »
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Are you looking for ways to save time and streamline customer service processes? Customer service automation is the answer! Automation provides businesses with the ability to provide faster and more efficient customer service, especially in the eCommerce sector. In this article, we'll discuss three key tips for automating your customer service processes and how these […]
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eBay sent an email on Tuesday advising recipients they would be automatically enrolled into eBay’s new international shipping program “over the next few weeks.” It linked to a page on the eBay website that stated automatic enrollment was ongoing and that all eligible sellers would be enrolled by Summer 2023. Last week, an eBay executive […]
At precisely 9 am on April 26, dubbed “World Intellectual Property Day,” eBay and Amazon each published tweets touting their respective programs designed to help rightsholders protect their brands. eBay linked to a page with information about its VeRO program (Verified Rights Owner Program) featuring the message, “Protect your IP rights and make sure you’re […]
The UK might be relishing the opportunity to enjoy three bank holidays weekends in the month of May – but is this the right time to put up your feet and relax? According to eBay data, while the nation enjoys nothing better than an extended weekend, it also enjoys using all that extra free time for some online shopping. With the promise of better weather just around the corner, much of that shopping focus will be on home and garden categories with an emphasis on outdoor living. eBay Outdoor Living In the post-pandemic world, more Brits are taking pride in and enjoying their garden spaces than ever before. Nearly half (48%) of UK consumers say that relaxing outdoors is their... Read more »
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Hearing about artificial intelligence (AI) every time you turn around lately? There's a reason people are so enthusiastic, especially when it comes to AI in eCommerce. When you use the right AI technology in the right ways, you can completely transform the way you do business. AI helps you save time, reduce manual effort, and […]
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Etsy is offering better discounts for sellers who use its system to print Canada Post shipping labels, informing sellers the same day rival eBay made a similar announcement. Etsy said sellers will receive deeper discounts on Canada Post Tracked Packet-USA rates when purchased through its shipping-label program. “Canada Post Tracked Packet™-USA is the most commonly […]
eBay is sponsoring collectible trading events at local hobby shops and held its first event in Illinois on Saturday. According to Sports Collectors Daily, “trade nights” are a craze in the trading card collectibles space, and it said eBay is holding a multi-city tour at local shops. “Collectors are invited to bring cards, made trades […]
Both Ebay and Etsy have a lot to offer today’s online sellers. If you’re looking for a way to start selling online without building and managing your own ecommerce store, both of these tools are ideal for generating profits fast.…
Seller Ledger has added support for Etsy. The bookkeeping service specifically designed for marketplace sellers launched in beta for eBay sellers earlier this year. We about the new tool last month, and since then, Seller Ledger also turned on billing. Online sellers had been desperate for a bookkeeping tool after GoDaddy pulled the plug on […]
Amazon is the largest e-commerce platform in the world, and it’s no surprise that businesses of all sizes are looking...
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eBay UK has announced that it is expanding its ‘Authenticity Guarantee’ programme to cover kids’ branded sneakers costing more than £100. The authenticity program already covers adult sneakers, luxury handbags, and watches, and eBay intends to expand it to encompass more categories. This initiative aims to drive growth in high-value categories by positioning eBay as a reliable platform for the resale of high-quality and luxurious products. Kids’ Designer Sneakers and Streetwear The decision to enter the market for children’s shoes is in response to the designer sneaker and streetwear industry undergoing a demographic and economic transformation. According to the online marketplace, the demand for popular shoe styles like ‘Kids Nike Dunks’ has surged by nearly 140% over the last 12... Read more »
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A good customer loyalty and retention strategy is key to the success of any eCommerce business. But what happens when things go wrong? And what can you do to encourage loyalty and reduce churn? Keep reading to discover the consequences of poor customer loyalty and retention practices. Along the way, we’ll also discuss tips for […]
eBay acknowledged a glitch that began plaguing sellers on Wednesday. As one seller posted on the eBay boards, they were unable to switch from one eBay selling account to another: “Trying to switch between my 3 seller ID’s in the sign in process, nearly impossible. Applies previous password, goes back to seller ID you are […]
Highlighting its commitment to creating a more environmentally-friendly shopping experience, eBay has launched a Refurbished Mobile Phone Hub, offering consumers incredible savings on “as good as new” refurbished mobile phone deals. Launched just in time for Earth Day on April 22, 2023, eBay’s Refurbished Mobile Phone Hub is the latest initiative from the online marketplace promoting pre-loved, second-hand, and refurbished items. The Environmental Price Is Right Buying a refurbished mobile phone doesn’t just make great environmental sense. It’s a great way to secure the latest mobile phone technology while saving money. Speaking to journalists about the launch, Matt Potter, Refurbished Electronics Category Lead at eBay UK, said, “Buying an unlocked refurbished Phone, which is just as good as new, is... Read more »
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