If you're looking to buy a second-hand item, get cheap prices on household products, or shop from an independent third-party seller, there's probably one website that immediately comes to mind: eBay. Founded as one of the first online marketplaces where users could sell their own products, eBay has gone from strength to strength ever since […]
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They say knowledge is power, and that’s certainly true for aspiring Amazon third-party sellers. Amazon is one of the most popular online marketplaces worldwide, with a whopping revenue generation of $470 billion in 2021. Originally founded as an online bookstore, Amazon is now home to nearly every eCommerce category imaginable and millions of third-party sellers. […]
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Whether you’re just getting started or looking to make a change, choosing the right ecommerce software solution can have a lasting impact on the success ... Read more
No matter what industry you’re in, you’re being measured against the best customer experience a consumer has had. Seems like a lot of pressure, right? Well, it is! Because 73% of consumers say customer experience plays a key role in their purchasing decisions. What Exactly is eCommerce Customer Experience? Customer experience is the perception customers […]
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The Story of Simply Coins While Jane and Wayne Walton have been buying on eBay since 2006, their journey as sellers and the creation of... Read More
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So many data points, but what exact customer support metrics to follow? Here are four meaningful metrics that our customer support team swear by.
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Setting up an eCommerce business is simple enough; however, growing your eCommerce business requires a solid strategy. If you're looking to grow your store into a successful business that brings in significant revenue, you'll need to implement some proven growth techniques. The secret to a successful business of any kind lies in freeing up the […]
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