If you’re an independent artisan, maker or a distributor of handmade, niche or vintage items, you may be wondering how to sell on Etsy. Alongside Amazon, eBay, and Walmart, Etsy is one of the most popular online marketplaces. However, Etsy sets itself apart from other eCommerce marketplaces because it specialises in offering only handmade, artisanal, […]
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Shopify’s profit grew 78% year-over-year from 2019 to 2020 as it powered 20% of all eCommerce websites in 2020. With 23% market share in the US alone, Shopify is an eCommerce leader. It’s no wonder many around the world choose Shopify to power their online store. If you’re one of the 1.75 million merchants sell […]
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Should your customer service team be using a chat feature? Yes, absolutely! As eDesk unveils a new, improved version of our Live Chat tool, we’re exploring how this powerful feature can improve your customer service interactions and increase your sales. Do customers want live chat? Incorporating a chat feature into your customer service mix sounds […]
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