Sellers who rely on the Postal Service to ship orders may be interested in the progress report it issued last week on its 10-year Delivering for America (DFA) plan. The report listed the DFA’s accomplishments in the first two years of the program and outlined its priorities for year 3. The progress report addressed changes […]
Etsy explained how it uses recommendations to help shoppers narrow down their search for special items on its platform that features over 100 million unique listings. The recommendations are ubiquitous across Etsy, according to a new post on its Code as Craft blog for developers (written by Etsy engineers), which said the recommendations are tailored […]
If you are selling on Amazon, you need to be aware of the importance of Amazon PPC Advertising. Amazon PPC...
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Are you looking for ways to save time and streamline customer service processes? Customer service automation is the answer! Automation provides businesses with the ability to provide faster and more efficient customer service, especially in the eCommerce sector. In this article, we'll discuss three key tips for automating your customer service processes and how these […]
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At precisely 9 am on April 26, dubbed “World Intellectual Property Day,” eBay and Amazon each published tweets touting their respective programs designed to help rightsholders protect their brands. eBay linked to a page with information about its VeRO program (Verified Rights Owner Program) featuring the message, “Protect your IP rights and make sure you’re […]
Hearing about artificial intelligence (AI) every time you turn around lately? There's a reason people are so enthusiastic, especially when it comes to AI in eCommerce. When you use the right AI technology in the right ways, you can completely transform the way you do business. AI helps you save time, reduce manual effort, and […]
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With more than 300 million active customers, Amazon is one of the most powerful B2C marketplaces available to online sellers today. But what if you are an Amazon B2B seller? Is Amazon the right place to serve your B2B customers’ needs? Introducing Amazon Business Amazon Business is a specialised platform designed to cater to the specific needs of B2B sellers and buyers. With more than six million registered businesses using the platform, it is clear that Amazon Business has rapidly gained popularity among businesses of all sizes. Launched in 2015, Amazon Business is one of the fastest-growing ventures in Amazon’s history, reaching $35 billion in annualised sales in 2023. 4 Benefits for B2B Sellers on Amazon Business Amazon Business offers... Read more »
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Amazon Lightning Deals are a great way to save money on a wide range of products. These deals are available...
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Amazon vs Etsy: which marketplace is best for your budding business? Both Etsy and Amazon offer online retailers an excellent opportunity to connect instantly with an audience of engaged consumers. Selling on either platform can allow you to skip the…
Continue reading Amazon vs Etsy: Which is the Best Marketplace for You?
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Amazon is the largest e-commerce platform in the world, and it’s no surprise that businesses of all sizes are looking...
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Etsy vs Amazon Handmade: how do you decide which solution is best for selling your artistic crafts online? Both of these popular marketplace solutions have a lot of benefits to offer in the right circumstances. They each offer creators plenty…
Continue reading Etsy vs Amazon Handmade: Which is Best for You?
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A good customer loyalty and retention strategy is key to the success of any eCommerce business. But what happens when things go wrong? And what can you do to encourage loyalty and reduce churn? Keep reading to discover the consequences of poor customer loyalty and retention practices. Along the way, we’ll also discuss tips for […]
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As one of the largest online marketplaces in the world, Amazon is an important platform for sellers looking to expand...
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It’s Black Friday, and sales on all your channels are setting new records. You’ve spent the morning managing your Amazon and Meta ad accounts, and when you click over to Slack you see a series of frantic messages from your warehouse team: you’ve stocked out of your bestselling product because a one-off large wholesale order […]
Amazon has launched a new program called the European Expansion Accelerator (EEA), which streamlines the process of selling across Amazon’s nine European sites. With just a few clicks, sellers can easily list their products in all of Amazon’s European and UK stores, providing customers with access to millions of products. The EEA is a free service accessible to all professional Amazon selling partners who already have a presence in at least one of Amazon’s European stores, including France, Germany, Italy, Spain, the Netherlands, Poland, Sweden, Belgium, and the UK. Identify New Markets By connecting standalone Amazon tools, EEA eliminates the need for sellers to navigate different tools separately, reducing the time and effort required to expand their business. This streamlined... Read more »
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If you’re an online seller, customer service for eCommerce should be at or near the top of your priorities list. Why is it so important? And how can you perfect yours? Keep reading to discover crystal-clear answers to those questions, as we present our top 10 customer service tips for eCommerce brands. Why is it […]
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With millions of products on Amazon, it can be challenging to ensure that your products stay visible to potential buyers....
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If you’re not using Shopify customer service apps for your online store, you’re missing out. There are several factors that help determine your eCommerce store’s success – such as products, branding, and your marketing strategy. But one aspect of your eCommerce strategy that’s all too commonly overlooked is customer service. When it comes to consumer […]
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In the digital age, the success of many businesses is dependent on their ability to optimize their product listings on...
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Amazon carved up its national fulfillment network into 8 regions that will each be self-sufficient, doing so in order to lower costs and speed up delivery times. CEO Andy Jassy told investors about the change in his annual letter to shareholders on Thursday along with other news about the company. Each of the eight interconnected […]