Noticing a lot of visitors to your website, but struggling to boost your conversation rate past 2%? Low conversion rates aren’t always a sign that something is terribly wrong with your business, but they do suggest that you could be doing – and earning – more. In this guide, we discuss the best tried-and-tested methods […]
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The saying 'time is money' exists for a reason. When you're a small business owner with a Magento store, every minute spent answering queries that could be easily automated means less time spent growing your business. As 79% of customers prefer live chat to any other communication channel, there's a clear solution for keeping on […]
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Did you know that Wish has a program to promote products that ship quickly? It’s called Wish Express, a shipping program that offers express shipping to online shoppers, much like Amazon Prime and Walmart 2-day delivery. Customers buying Wish Express products receive their items within five days, with no minimum spend or monthly membership required....
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Shopify shipping apps: what are they, and why do you need them? Let’s say you’re an entrepreneur running a Shopify store. You’ve set up your online business, written some killer product descriptions, and now the orders are flooding in. Job done! Right? Not quite. The final (and arguably most important) step in the selling process […]
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The world of online sales and marketing is evolving all the time. SaaS-based eCommerce (Software as a Service) is an excellent way for the average seller to keep up. However, there are many choices out there – so what platform should you choose? Does it make a difference?? Which one is best for you and […]
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Increasing eCommerce conversion rates with live chat is becoming more and more effective thanks to systems like eDesk live chat. Did you know that by adding live chat to your eCommerce stores, you could see a significant increase in your conversion rates? It’s true! Live chat support provides a personal touch that can make all […]
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This article will teach you more about the importance of an effective live chat feature for your brand and some of the best practices you can use to ensure your live chat feature is as good as possible. How often have you encountered a poor live chat experience? We’ve all been in that situation. You […]
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Let’s look at some WhatsApp statistics and their implications for eCommerce in 2023. What is WhatsApp Business? 7 Key WhatsApp statistics for ecommerce in 2023 Conclusion WhatsApp Messenger is a free instant messaging and voice-over-IP service. The app is mainly used on mobile devices. WhatsApp Messenger is a free instant messaging and voice-over-IP service. Founded […]
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Worried that your average order value is lower than your competitors'? You might tell yourself that any sale is better than no sale, but if your average order value is low, your online store won't be earning up to its true potential. Here, we'll be sharing the importance of increasing average order value with live […]
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Are you looking to add live chat functionality to your website? This article is about the best live chat for WooCommerce on WordPress. Many WooCommerce users are busy online shopkeepers always on the lookout for improving their relationships with website visitors – potential customers – and customers. Not only do they want their website visitors […]
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Many eCommerce companies use the Shopify platform to run their business. And with good reason. Shopify has a huge market share in the US and abroad and has seen its revenue increase by over 50% from 2020 to 2021. In the past year, 44 million customers made purchases from Shopify merchants. It’s, therefore, no wonder […]
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As customer retention has become critical to online businesses success, this integration enables brands to engage their customers more easily
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