2021 has started with a real sense of optimism, not just in our personal lives but for our businesses as well. At eDesk, we have resolved to help the eCommerce community to learn, grow, and win fans – will you join us? We believe that eCommerce brings communities together, connecting customers and sellers through positive […]
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CarParts.com is an eCommerce giant in the automobile aftermarket industry. Through the company’s network of websites, they reach approximately 60 million annual unique visitors and fulfill approximately 3.5 million orders per year, so a well-functioning online operation with minimal customer support response time is critical to the success of the company. A customer support headache […]
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